The recent news shows Tesco Express is ending its partnership with Evri, the parcel delivery and collection service, across all its UK stores by the end of November 2025. This means Tesco Express will no longer offer Evri ParcelShop services, which allowed customers to send, collect, and return parcels conveniently at their local Tesco Express stores. The service had been active since 2021 and included perks such as earning Clubcard points on Evri parcel transactions starting in 2023.
The decision to wind down the service will happen in stages, with stores displaying the precise date when they will stop offering Evri services. The complete termination date for all Tesco Express locations is scheduled for Friday, November 28, 2025. After this, there will be a 10-day grace period for customers to collect any parcels ordered for pickup at Tesco stores. This move comes amid Evri’s new significant partnership with Asda, where Evri plans to roll out ParcelShop services to all 1,200 Asda stores across the UK by April 2026, as part of a £50 million investment to double its network by 2030.
Tesco expressed regret for the inconvenience the closure might cause its customers but cited it as a transition to a new phase for Evri in UK retail partnerships. The Tesco and Evri collaboration had helped establish convenient parcel services within local convenience stores, blending grocery shopping with parcel handling.
The following article will explore the history, impact, and future implications of the Tesco Express and Evri partnership, the service’s role in the UK parcel delivery landscape, and what the evolving relationship signals for consumers and retailers alike.
Tesco Express and Evri: A Partnership Overview
In 2021, Tesco Express, the convenience store arm of the UK’s largest supermarket chain Tesco, partnered with Evri, one of the UK’s largest parcel delivery companies. This collaboration introduced over-the-counter Evri ParcelShop services into approximately 1,200 Tesco Express stores nationwide.
The goal was simple and customer-centric—to provide a seamless, localised parcel sending and collection service. The integration allowed customers to send parcels from their Tesco Express stores and conveniently pick up online purchases or return items without traveling to specialised courier outlets. This aligned with growing consumer demand for efficient, convenient delivery options that mesh with everyday errands like grocery shopping.
By 2023, Tesco made the service more attractive by linking Evri deliveries with Clubcard points, Tesco’s well-known loyalty scheme. Customers earned one Clubcard point for every £1 spent on Evri parcel services booked at Tesco, creating an added incentive to use the service regularly.
This well-received convenience sought to capitalise on increasing ecommerce and parcel volumes across the UK, particularly after Covid-19 accelerated online shopping habits. Tesco Express stores, with their widespread local presence, became strategic parcel collection and drop-off points, helping to alleviate pressure on traditional parcel centres and providing shoppers with added value.
Reasons Behind Tesco Ending Evri Services
Despite the initial success, Tesco announced in late October 2025 that it would end its partnership with Evri by the end of November. While Tesco has not shared extensive details on the decision, several factors likely influenced this move.
Firstly, as Evri pivots to a new large-scale partnership with Asda, Tesco may be strategically refocusing its retail services. Asda has agreed to host Evri ParcelShops at all 1,200 of its locations by April 2026, signalling Evri’s priority shift to this retailer.
Secondly, operational and commercial considerations often affect these partnerships. Tesco may be assessing where to invest its convenience store floor space and service offerings to maximise customer value and profitability. The mutual benefits of the parcel service might have diminished over time, or Tesco could be exploring alternative delivery partnerships aligning better with its future business model.
Finally, the UK parcel delivery market is highly competitive, featuring numerous courier services and new technologies like smart lockers. The ecosystem is rapidly evolving, pushing retailers to adapt constantly.
Tesco’s phased wind-down approach, clearly communicating closure dates per store and offering a grace period for parcel collections, suggests the retailer aims to minimise disruption while transitioning away from Evri services.
Impact on Tesco Customers and Local Communities
The closure of Evri ParcelShop services at Tesco Express stores will affect many customers accustomed to this convenient parcel solution. For busiest urban locations where Tesco Express is a daily destination, the loss of local parcel drop-off and pick-up services will require customers to find alternative venues.
Those reliant on Tesco’s combined grocery and parcel errands may find it less convenient, especially in areas with fewer nearby courier services or limited public transport options. However, Evri’s expansion with Asda ensures customers will have another strong parcel collection network option soon, potentially compensating for Tesco’s exit.
The Tesco Clubcard integration with Evri, providing points rewards for parcel sending, will also end, removing a modest incentive for customers who valued collecting points on their parcel spending.
Tesco’s transparent communication around the closure timeline and parcel retrieval period indicates a customer-focused approach, aiming to keep inconvenience minimal during the transition.
Evri’s Growth Strategy and Asda Partnership
Evri’s decision to partner with Asda rather than renewing with Tesco reflects an ambitious growth strategy. Their £50 million investment to expand the ParcelShop network to all 1,200 Asda stores by next April marks a significant network expansion.
By focusing on Asda’s supermarket and convenience locations, Evri aims to double the size of its parcel network by 2030, strengthening its position as a leading courier in the UK. Asda stores cover wide geographic areas, offering another accessible channel for customers to send and collect parcels.
Evri also continues to develop technological advantages, such as improved parcel tracking, automated parcel lockers, and integrated ecommerce tools for online sellers. These innovations enhance user experience and streamline parcel handling.
Expanding in partnership with Asda presents an opportunity for Evri to grow its customer base and operational volume, which may lead to better pricing, parcel options, and delivery speed improvements.
UK Parcel Delivery Trends and Context
Parcel delivery services in the UK have transformed significantly over recent years, propelled by the boom in ecommerce sales. According to the Office for National Statistics, parcels delivered in the UK rose to over 4 billion annually by 2024, with forecasted growth continuing.
Retailers offering parcel collection points within their stores respond to shopper demand for convenient, one-stop solutions. This model saves customers time and enhances footfall for stores.
Services like Evri, DPD, Hermes, and Royal Mail compete fiercely to secure retail partnerships, with parcel lockers and local collection hubs being popular innovations. However, challenges remain, including parcel theft (“porch piracy”), environmental concerns about delivery footprint, and infrastructure constraints.
Tesco’s withdrawal from Evri parcel services might be part of a longer-term retail strategy amid this dynamic market. Supermarkets weigh how to integrate delivery and collection services that complement their core grocery business.
What Happens Next for Tesco?
While ending Evri services marks a significant change, Tesco continues to innovate in its convenience store offering. The retailer may be exploring alternative parcel delivery partnerships or new customer service initiatives incorporating evolving consumer habits.
Its broader logistics and online grocery delivery systems remain robust and competitive. Tesco’s ongoing focus includes enhancing its digitised offerings, supply chain efficiency, and Clubcard benefits in other areas.
Tesco Express stores may also repurpose the freed-up space from Evri ParcelShop services for expanded grocery ranges, click-and-collect lockers for online grocery orders, or services aligned with emerging local demands.
Conclusion
Tesco Express’s decision to end its partnership with parcel delivery firm Evri ends a four-year chapter in convenient parcel sending and collection at Tesco outlets across the UK. This move reflects evolving retail logistics strategies and competitive courier market dynamics. Customers will need to adapt to alternative collection points, especially with Evri’s expanding partnership with Asda on the horizon.
While Tesco shoppers lose a convenient parcel service and loyalty rewards link, the legacy of the Tesco-Evri collaboration underscores how supermarkets and courier firms work together to meet modern shopping and delivery needs. The parcel delivery sector remains fast-moving, with new partnerships and innovations expected.
The coming months will be a transition for Tesco Express customers as they adjust, and for Evri as it grows its parcel network under new partnerships. Both companies will continue shaping the UK’s parcel delivery landscape in important ways.
FAQ
What is Tesco Express Evri ParcelShop service?
It was a partnership allowing Tesco Express stores to offer Evri parcel services for customers to send, collect, and return parcels locally.
When will Tesco Express stop Evri parcel services?
All Tesco Express stores will end Evri ParcelShop services by November 28, 2025, with a 10-day grace period for parcel collection.
Why is Tesco ending its partnership with Evri?
Tesco is refocusing its retail services and the partnership ended as Evri shifts its network expansion to Asda stores.
Can I still send parcels with Evri after Tesco ends the service?
Yes. Evri is partnering with Asda to offer ParcelShops at 1,200 stores across the UK by April 2026.
Will Tesco customers lose Clubcard points on Evri parcels?
Yes, the Clubcard points scheme linked to Evri parcels at Tesco will end when the partnership concludes.
For more UK focused stories and trending news, check these out:
Latest financial and retail insights on London Time Now
Leave a Reply